Melinda & Cristiano

So after my second harddisk problem with Samsung (the first problem even caused some data loss) I decided to buy a new harddisk. I ordered a 160GB Western Digital SATA disk for my laptop at about €110, doubling my disk space.

I will send my broken harddisk back to Samsung again and whenever I get this one back I think I will probably sell it. I noticed that I have grown to put quality over price, by not buying the cheapest harddisk but the most reliable one. With all the data I create every week I just don’t want to risk a loss.

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My new 80GB harddisk is dying, again. So what is next? I’m thinking of buying a nice 160GB harddisk to replace this disk (and then send it for RMA). It is sad though that the cheapest 160GB 2.5″ sata is from Samsung, just like the faulty 80GB.

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I wanted to send the harddisk that broke down a while back to the company where I bought it (HardwareTotaal.nl). So I emailed them and got a very “direct” response saying “not our responsibility, go annoy Samsung”. This is not what I was used to, as I am used to companies like Alternate that have a very nice RMA procedure.

Obviously I didn’t leave it at that, so I started sending a whole bunch of emails. Unfortunately this week their website showed me this message that explains why it will no longer be “their responsibility”:

(Short Translation: It is no longer possible to place orders. We decided to request bankruptcy.)

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Last friday my harddisk died. With it went 2 weeks of research and development. Why did I always make backups except for the last 2 weeks? Most of the important data is saved, but there is some data that I would really have liked to have kept. Well, all up and running again now with the original harddisk. Let me see if I can get this one repaired quickly.

PS: It was a Samsung Spinpoint M40 (2.5″ HDD, SATA, 80GB) for whom it may interest.

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