Went to the Apple store exactly two weeks ago to have my MacBook fixed. I had a little crack in the topcase (again, third time) and as I was 1 month out of warranty I was hoping to be lucky. Amazingly the Apple Geek was ok with the repair, and even wanted to replace the bottom-case too, which had a very small crack.
As an extra he told me to have a look at my battery, that recently had dropped to a capacity of 59%. After 1.5 week of phoning the Apple Store and complaining about the time it took for them to take care of this “high priority” repair, I was happy to see that they finally managed to repair the topcase, bottom-case, battery and fan on the Sunday before I left for The Netherlands.
Pretty cool how they even decided to replace my battery outside of the warranty. Kudos for Apple again, but please, next time do my repair a bit faster.
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Many people know that I like LJS Apple Service Center in The Haque (The Netherlands), but unfortunately there is no service point here in London that will do a repair in a couple of hours. Still I am glad when I went to the Apple Store in Regent Street this afternoon.
LJS killed my combo-drive with the last repair of my topcase of my MacBook. The Apple Store here was happy to fix it for me, even though somehow all of my repairs at LJS are not listed in their system. Additionally I had a nice talk with some of the tech guys of DJ Jazzy Jeff (who was also int he store himself). I just love the geek bar here, it is simple and it works and when you sit there you even get to meet people.
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